Frequently Asked Questions
Find answers to all your FAQs about Gradelink!
How long does it take to set up Gradelink?
Can you import our existing student data?
What if I’m switching from a different school administration system?
Does Gradelink require special hardware or software?
What kind of internet connection do I need?
Gradelink works fine over most broadband and 3G/4G/5G mobile connections.
Does Gradelink work on mobile devices?
Yes! As long as your device has an internet connection, Gradelink works on tablets and mobile phones. For parents and students, we also offer a free mobile app (available on iOS and Android) specifically designed for mobile devices.
How many users can access Gradelink at once?
Can I download Gradelink or use it without an internet connection?
Are there any startup fees?
Are there any hidden fees?
Do students who withdraw or graduate count towards my pricing?
No, only actively enrolled students are counted in your pricing bracket.
How do I access my account?
Gradelink will provide login credentials to principals, administrators, or other IT staff once payment is recieved and implementation is scheduled. If you are a teacher, parent or student whose school uses Gradelink, you’ll need to contact one of your school’s administrators to receive your login credentials.
What happens if I lose or forget my username and password?
Can my son or daughter look at their grades?
My school doesn’t use Gradelink. Can I get an individual teacher account?
While we don’t offer individual user accounts at this time, we’ll gladly demonstrate Gradelink to your school and provide information and assistance for presenting Gradelink to your principal, administrator or superintendent. To schedule a demo, click here.
I am a very busy principal. How time-consuming is it to manage Gradelink?
Using Gradelink will actually save you and your staff countless hours. After the initial setup process, moving from term to term takes just minutes. Most administrative tasks can be delegated to one of your staff members while you use Gradelink to get information on any classroom, teacher or student in your school instantly. We handle the technical duties, including backups and updates, saving you valuable resources.
Who should manage Gradelink for our school?
What happens to a student’s data after they graduate?
We’re ready to get started. How do we begin?
1. Watch a free demo.
Click here to enter your email and access our demo videos.
2. Let’s get you set up.
We custom build your account and train your staff.
3. Rest assured.
We back you up with top-rated personalized support.